LTD “Sporting Climbing Development”
www.climb.ge | info@climb.ge
| Company Name: | LTD “Sporting Climbing Development” |
|---|---|
| Identification Code (VAT): | 405210454 |
| Address: | Nutsubidze III Micro-district, II Block, Building 7, Tbilisi, Georgia |
| Phone: | +995 558 017 017 |
| Email: | info@climb.ge |
| Website: | climb.ge |
This Privacy Policy outlines how LTD “Sporting Climbing Development” (hereinafter referred to as the “Company”, “we”, or “us”) collects, processes, stores, and protects the personal data of customers, climbing gym visitors, product order clients, and users of our website (climb.ge).
By using our website, visiting our climbing gym, ordering climbing walls/equipment, or purchasing memberships/tickets, you entrust us with your personal information. The Company is committed to protecting your privacy in compliance with applicable Georgian legislation (Law of Georgia “On Personal Data Protection”).
1. What Data We Collect
- Identification and Contact Data: First name, last name, personal ID number, date of birth, phone number, email address, photo (for gym access control and safety).
- Minors’ Data: Personal data of individuals under 18 years of age (including parent’s/legal guardian’s name and contact details), processed strictly with parental/guardian consent.
- Financial and Transaction Data: Purchase history for memberships, single entry tickets, custom climbing wall manufacturing orders, and payments (Note: Payment card details are processed securely by licensed partner banks/payment gateways; the Company does not store full card details).
- Video & Audio Monitoring, Media Content: Video and audio recordings captured by surveillance and security systems at Company premises/gyms (in designated areas), as well as photo/video materials taken during events and training sessions.
- Technical Data: IP address, browser type, device information, Cookies, and website usage statistics.
2. Purposes of Data Processing
- Service Delivery & Order Management: Operating climbing gym services, selling tickets/memberships, designing, manufacturing, delivering, and installing climbing walls and equipment.
- Safety & Order: Conducting video and audio monitoring to ensure safety, protect physical assets, and facilitate incident prevention or investigation, as well as ensuring compliance with safety regulations inside the gym.
- Communication: Sending updates regarding order status, terms of service, membership expiry, and operational news.
- Direct Marketing: Sending special offers, promotions, and updates via SMS, email, or website notifications (with your consent).
3. Legal Grounds for Data Processing
- Contract Performance: Fulfilling services, memberships, or custom orders for climbing wall manufacturing and installation requested by you.
- Consent: Provided for direct marketing, cookies usage, or media release agreements.
- Legitimate Interest: Ensuring safety across facilities (video/audio monitoring), safeguarding physical assets, and conducting legitimate business operations.
- Legal Compliance: Fulfilling statutory obligations under Georgian law (tax and accounting regulations).
4. Sharing Data with Third Parties
The Company does not sell or lease your personal data for commercial purposes. Data may only be shared with:
- Service Providers: IT support, hosting, payment gateways (banks), and SMS/Email messaging providers that adhere to data protection standards.
- Law Enforcement & State Authorities: When required by applicable law in Georgia.
5. Data Retention Period
- Service & Order Records: Retained for the duration of service provision, warranty periods, or as mandated by law.
- Video/Audio Recordings: Surveillance video and audio recordings are automatically stored for 14 to 30 calendar days, after which they are automatically erased/overwritten, unless an incident investigation is ongoing or a lawful request is received from law enforcement.
- Financial Records: Retained for statutory periods mandated by tax regulations (typically 3 to 6 years).
6. Your Rights
Under Georgian data protection law, you have the right to:
- Request Information regarding the processing of your personal data.
- Access & Receive Copies of the personal data we hold about you.
- Request Correction or Updates of inaccurate or incomplete data.
- Request Erasure or Termination of Processing (where processing was based on consent or lacks legal justification).
- Opt-out of Direct Marketing at any time.
7. Data Security
The Company implements appropriate technical and organizational measures (including SSL encryption and secure servers) to safeguard your personal data against unauthorized access, loss, alteration, or disclosure.
8. Changes to this Privacy Policy
The Company reserves the right to update this Privacy Policy at any time. The revised version will be published on climb.ge and will take effect immediately upon publication.
9. Data Controller & Contact Information
The Data Controller responsible for the processing and protection of your personal data is LTD “Sporting Climbing Development” (Identification Code: 405210454).
For any inquiries, requests for data access, correction, erasure, or concerns regarding this Privacy Policy and your data rights, please contact us at:
- Entity Name: LTD “Sporting Climbing Development”
- Identification Code (VAT): 405210454
- Address: Nutsubidze III Micro-district, II Block, Building 7, Tbilisi, Georgia
- Phone: +995 558 017 017
- Email: info@climb.ge
- Website: climb.ge